Built for Hearing Clinics

Your patients call
at all hours.
Vera answers every one.

Fidelity Calls is an AI receptionist service purpose-built for audiology and hearing clinics. Done-for-you setup. Live in under a week. No staff required.

Book a Demo Call Call Vera Now →

Call +1 (402) 409-1659 to hear Vera in action — right now, live.

Every missed call is a missed patient

Hearing clinic staff are stretched thin. Phones ring during appointments, after hours, and through lunch. Each missed call is a patient who calls your competitor instead.

😐

Calls during appointments

Your front desk can't answer while with a patient. The call goes to voicemail. Half of callers don't leave one.

🌙

After-hours inquiries

Patients research hearing aids at 9pm. By the time your office opens, they've already booked somewhere else.

🔄

Repeat follow-up calls

Patients call multiple times about device adjustments, warranty questions, and insurance — pulling staff away from patient care.

Your AI Receptionist

Meet Vera. Your new front desk.

Vera is a custom-configured AI receptionist trained specifically on your practice — your hours, your staff, your services, your patients.

  • Answers every call within 2 rings, 24 hours a day, 7 days a week
  • Collects caller name, contact info, and reason for calling
  • Answers FAQs about services, hearing aids, insurance, and hours
  • Sends your team a text alert after every call with a full summary
  • Never gets sick, never calls in, never puts a patient on hold

Example call handling

P
"Hi, my hearing aid has been making a buzzing sound."
C
"I'm sorry to hear that — we can definitely help. Can I get your name and the best number to reach you? We'll follow up within the hour."
P
"Margaret, 402-555-0147."
C
"Got it, Margaret at 402-555-0147. We'll be in touch shortly. Is there anything else I can help you with today?"
📱 Team alert sent: "Margaret — 402-555-0147 — hearing aid buzzing issue, wants callback."

Set up in a week. Running forever.

We do all the technical work. You answer a few questions about your practice — we configure, test, and launch everything.

1

We learn your practice

A guided intake call walks us through your hours, staff, services, insurance, and the questions patients ask most. About an hour of your time.

2

We configure Vera

We configure Vera, your custom AI receptionist and test it against dozens of real call scenarios before it ever touches a live patient.

3

Vera goes live

Your phone forwards to Vera. Patients are answered immediately. You get a text summary after every call. Adjust anything at any time.

Most clinics are live within 5–7 business days of onboarding.

Simple, transparent pricing

All plans include a one-time $500 setup fee — that's us configuring, testing, and launching Vera for your specific practice.

Minutes = AI call time. Most hearing clinics fall in the Starter or Growth tier.

Starter

For lower-volume practices

$99 /mo
  • 150 minutes/month
  • 24/7 call answering
  • Text alerts after every call
  • Monthly tuning session
Get Started
Most Popular

Growth

For active, busy practices

$199 /mo
  • 400 minutes/month
  • 24/7 call answering
  • Text alerts after every call
  • Bi-weekly tuning sessions
  • Priority support response
Get Started

Pro

Multi-location or high-volume

$349 /mo
  • 900 minutes/month
  • 24/7 call answering
  • Text alerts after every call
  • Weekly tuning + call reporting
  • Dedicated account manager
Get Started

All plans require a one-time $500 setup fee. Overages billed at $0.14/min.

Currently serving hearing clinics in Nebraska

24/7
Call coverage, every day of the year
<2 rings
Average patient answer time
5–7 days
From signup to live

Frequently asked questions

Can I hear Vera before I commit?
Yes — call +1 (402) 409-1659 right now. This is our live demo receptionist for Clarity Hearing Clinics in Nebraska. It's exactly what your patients would experience.
What does the $500 setup fee cover?
Everything: intake call with your team, building Vera's knowledge base from scratch, configuring call flows, testing against real-world scenarios, connecting your phone number, and going live. You do none of the technical work.
How does my team know about calls?
After every call, your team gets a text with the caller's name, number, and a full summary. Reply to that text and it routes directly to the caller. No app to download, no portal to log into.
What if a patient asks something Vera doesn't know?
Vera collects the caller's info and flags the question for your team. We also run regular tuning sessions to fill knowledge gaps — if patients keep asking about something, we train Vera to answer it.
Is this HIPAA compliant?
We follow healthcare communication best practices: no sensitive health data stored in AI memory, minimal retention, and call handling designed for patient privacy. Contact us to walk through specifics for your practice's requirements.
Do you work with practices outside Nebraska?
Yes. We're Midwest-based and serve hearing clinics across Nebraska, Iowa, Kansas, Missouri, and beyond. The AI receptionist works anywhere in the US — reach out and we'll confirm coverage for your location.

Ready to stop missing calls?

Book a 20-minute demo. We'll show you Vera in action and answer every question about your specific practice.

Get in touch

Or call us directly: +1 (402) 409-1659